The most common complaint that hospitals recieve from the patient-family is regarding the communication from the care team. Currently, family members are kept out of the loop creating a frustrating and worrysome waiting room experience. And these emotions reflect themselves in satisfaction scores.
Familyfirst’s provider-to-family communicaiton solution was built to address this painpoint.
Familyfirst is a one-way messaging application that lets medical staff send realtime updates to their patients’ loved ones.
Providers interface with Familyfirst via our standalone web application.
Family members use the Familyfirst mobile app, available on iOS and Android. Let’s take a closer look.
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