Step 4: Family Receive Messages

The family will receive messages in real-time, and be alerted by a push notification on their device. The interface for family members is very simple, yet powerful.

Language Translation

Familyfirst offers automatic language translation so messages can be read in the preferred language of the family. Family members can enable this themselves, without the involvement of any hospital staff.

Content

Familyfirst offers a Content Library to serve hospital-relevant materials to the patient-family, right in the Familyfirst mobile app. This is a great resource for the family members to browse the hospital’s medical services, cafeteria menu, or other pages.

Appreciations

Familyfirst has a staff-engagement feature that lets family members craft digital thank you cards to express their gratittude for their loved one’s care team.

and more...